Online orders are processed with PayPal, the world's number one secure payment processing service. We can also accept payments by Mastercard, Visa, American Express, or international money order. We prefer that you phone in or email your orders. Our contact info can be found on the About Us page.
All payments are in US dollars. We will offer payment methods in Canadian funds in the near future. We are not responsible for lengthy or delayed shipments from our suppliers, we do our best to fill your order and will often look into alternate supply chains if necessary. No refunds, we will be happy to supply you with alternate selections.
Purchasing with PayPal is easy! Just follow these simple instructions:
We accept orders by telephone or email. Orders by telephone are to be processed faster, and is the preferred method of ordering. We accept Mastercard, Visa, American Express, and international money orders. We do not accept orders by C.O.D. or personal cheque.
To place your order, you can still use the online shopping cart to keep track of what items you want. Then simply contact us by phone or email to place your order. To pay directly with Mastercard, Visa, or American Express, you will have to phone us and give us your credit card information over the phone. Do not email your credit card information! If you are calling outside store hours, it is safe and secure to leave your credit card information (name on card, card number, and expiry date) on our voice mail. Please provide your name and a contact number when leaving messages on our voice mail system.
Please have all your order information handy when communicating with us through phone or email. This includes the items in your order, your payment method, and your shipping address. Further instructions for completing your order will be given over the phone or via email. We aim to make your SCRAPE Records shopping experience as smooth as possible!
All shipping prices are in USD. All orders are shipped via air mail through Canada Post.